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SO.. What Can I Do With It?

Webware in action

Social Networking

Need to run a community and enable collaborative working?
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Webware in action

Back Office Database

Need an online web database to support your workflows and processes?
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Webware in action

Online Retailing

Got products to sell online with mail-order integration?
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Webware in action

Online Assessment

Need to manage online assessments that integrate with your company data?
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Webware in action

Audio Downloads

Want to sell audio files over the web, smoothly and securely?
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Webware in action

Resource Sharing

Want to provide - or monetise - a document-sharing service?
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Webware in action

Online Gift Lists

Want to run an online gift service?
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Webware in action

Data Tidying

Have a large database of personal information that needs updating?
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Webware Explainer

The interactive explainer below shows how webware is used to solve a specific business problem. Use the buttons to step through the explanation and see how webware seamlessly supports offline and online business processes. You can also click on hot spots in the diagram to view specific descriptions.

Webware in Action

Data Tidying

Common Purpose

Growing rapidly and about to expand to other countries, this leadership organisation turned to Simplicity for an enterprise-wide IT and Web solution, including a centralised database, a content management system and local language microsites.

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  1. Webware in Action

    Data Tidying

    Common Purpose

    Growing rapidly and about to expand to other countries, this leadership organisation turned to Simplicity for an enterprise-wide IT and Web solution, including a centralised database, a content management system and local language microsites.

  2. An educational organisation runs courses and keeps track of participants using a secure database.
  3. A customer relationship management (CRM) package is used to input and access the participant info.
  4. The participant information is stored in a secure online database for access by the office staff and by websites when required.
  5. As time passes, the data gets out of date because people move house or change their phone numbers and email addresses - this reduces the marketing value of the data.
  6. A data tidying "campaign" is run by the organisation to contact everyone in their database and ask them to verify their details.
  7. A secure web portal allows the person to view the details held, and update them if the details are out of date.
  8. An email is sent to each person in the database inviting them to verify their details. Each email contains an encrypted link ensuring each person only sees their own data.
  9. All the emails that bounce-back are tracked and the records in the database are marked as email address = unknown.
  10. Staff can phone or write to the people for whom the email address is unknown and update the record manually if required.
  11. Person who receive the email can quickly check and update or confirm their information. This highly automated campaign greatly increases the value of the data.
  12. Management can quickly access reports that show the number of responses, updates and confirmations - in real time.
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