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Resource Sharing

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Online Gift Lists

Want to run an online gift service?
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Data Tidying

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Webware Explainer

The interactive explainer below shows how webware is used to solve a specific business problem. Use the buttons to step through the explanation and see how webware seamlessly supports offline and online business processes. You can also click on hot spots in the diagram to view specific descriptions.

Webware in Action

Online Gift Lists

The Bottom Drawer

Offering alternative wedding gifts, The Bottom Drawer wanted a powerful online system that would differentiate it from other Web retailers and help to streamline internal business processes.

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  1. Webware in Action

    Online Gift Lists

    The Bottom Drawer

    Offering alternative wedding gifts, The Bottom Drawer wanted a powerful online system that would differentiate it from other Web retailers and help to streamline internal business processes.

  2. A couple who are planning to get married find a good-looking online gift list service.
  3. The website describes how the service will take the hassle out of their wedding gift list for themselves and guests alike.
  4. Their details and wedding date are stored securely in an online database.
  5. The website enables the couple to browse thousands of gifts from hundreds of different suppliers.
  6. The couple select gifts for their list and add personal messages and photos for their guests to see.
  7. The guest is emailed the web address and looks up the wedding list using a surname and the gift list number.
  8. The guest can select one or more gifts and purchase them securely online, adding a message of congratulations for the couple.
  9. The order is stored in the database and the couple are notified that a new purchase has been made.
  10. Staff at the company may also take phone orders and use a back office management system to input the details.
  11. Staff may be located anywhere that has Internet access such as a call-centre or in offices around the world.
  12. The gift list management system allows administering of list details, purchases, cash management and management reporting.
  13. Payments may be received by post and reconciled with the orders placed on the website.
  14. Payment from the guests is transferred to the company account using a secure payment service.
  15. Amounts from the company bank account may be transferred securely to the couple for use to purchase their gift items.
  16. The couple may view and print a statement of current purchases and messages on their gift list.
  17. A range of management reports may be viewed and printed by staff to efficiently run the service.
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